The owners of more than 56,000 Mitsubishi Outlander models in the United States are being encouraged to bring their vehicles to a local dealer to resolve an issue with the Alliance In-Vehicle Infotainment system.
A notice issued with the National Highway Traffic Safety Administration (NHTSA) reveals that a black screen may be displayed on the infotainment screen when reversing. This means the Outlander does not comply with the requirements of the Federal Motor Vehicle Safety Standard 111 and could increase the risk of a crash or injury to a person behind the vehicle.
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The fault could be triggered due to external electrical noise or voltage fluctuation, meaning the Alliance In-Vehicle Infotainment System doesn’t receive an image signal from the rear view camera.
Mitsubishi first received a field report about the issue in June 2021 and started an investigation. Between June 2021 and September 2021, it received 3 additional field reports and continued to investigate the issue through May 2022. On June 24, 2022, it determined that a potential non-compliance cannot be ruled out and decided that a field action was necessary. The automaker has received 10 field reports and 8 warranty claims about the issue but is not aware of any accidents of injuries triggered by the problem.
A total of 56,080 Mitsubishi Outlander models are involved in the recall. They were manufactured between February 8, 2021 and April 8, 2022.
Owners are being encouraged to bring their impacted SUV into a Mitsubishi dealership where the software of the infotainment system will be re-programmed free of charge. All Outlander models built after April 9, 2022 were fitted with new infotainment units with updated software, meaning they do not experience the same issue.