Kddi Mobile Service Disruption Continues For More Than Two Days
Communications networks run by major Japanese mobile carrier KDDI remain disrupted at least partially more than two days after the problem unfolded. The firm says it is trying to fully restore services as soon as possible.
KDDI says the glitches began early on Saturday morning, disrupting voice-call and data services offered under the au, UQ mobile, and povo brands.
The trouble has also spilled over to a broad array of fields, such as weather observation and freight train operations.
KDDI says the problem may have affected up to 39.15 million users.
It says data and other mobile services have been recovering after repair work was completed for eastern and western Japan on Sunday.
But services have not yet thoroughly recovered as the firm is checking its network systems.
The communications ministry regards the disruption as a serious incident under the Telecommunications Business Act. The ministry says it will act accordingly after receiving an official report from KDDI.