However, it seems that those reports might not be 100% correct. In a statement released to The Verge, a Nintendo spokesperson was quoted as saying, “We do not have a Nintendo Switch exchange program. We always want players to enjoy their Nintendo Switch systems, and if anything ever gets in the way of that, we encourage them to visit http://support.nintendo.com for support, or to contact our consumer support team.”
For those who are unfamiliar, the reports of the exchange program suggested that gamers who purchased a new Nintendo Switch before a certain date were eligible to get an exchange for the newer model if they were willing to foot the bill and send their consoles back to the company. It sounded like a good idea, but unfortunately, it seems that it might not have been true.